The digital transformation in HR is a fundamental step for those companies that want to strategically position their workforces and resources to compete in markets with high demands, and that need automation in their processes.
The use of technologies to improve performance, increase the scope and guarantee the expected results, requires a structural change in organizations. That is, simply buying devices and software is not enough. For this reason, in this material we will teach you not only the importance of digital transformation in HR, but also how to do it correctly.
If you want your HR department to evolve from being just an operational and management team to being a workforce with power, efficiency and talent retention, stay until the end!
Why is digital transformation important in companies?
Digital transformation has a huge impact on society in general. Based on this premise, companies have also had to join this wave and generate new processes supported by technological tools that increase efficiency and speed up their tasks.
Automated services and products offer a convenience never seen before by man, and that was impossible a few years ago. Commercial organizations have seen in digital transformation the answer to multiple aspirations, generally oriented around 3 pillars:
- Customer experience: Data monitoring and analysis tools that allow a better understanding of the behaviors of potential customers to offer them better feelings, products and services. For example, the use of technologies to segment, monitor social networks, generate marketing campaigns with precision, among others.
- Operational processes: Changing and improving internal operational processes with the use of technologies provides a more evident sensation of fluidity, in addition to raising the motivation of the team and increasing productivity. This is possible through effective communication processes, integrations between departments and data-driven decision making.
- Business models: The change in business models has allowed companies to generate new capitalization opportunities, generally through the digital world. For example, thanks to the expansion of products and services, transitions from the physical to the digital such as e-commerce, digital products or shared services, are some of the advantages that this current brings.
With this, the importance of the evolution and digitization of processes becomes evident. Now, when we talk about digital transformation in HR, is it really necessary to do it? Continue reading!
Importance of digital transformation in HR
The digital transformation in human resources management processes is more than a complement: it is a necessity in the sector. And the reason is obvious: the most competitive companies in the market do so exponentially.
Understanding the practical purposes of these tools is essential to ensure growth, improvement and greater performance when organizing and planning the functions and behaviors of employees in companies.
Another piece of evidence is the greater productivity that they produce through the generation of work environments supported by the satisfaction and well-being of the workforce. For example, through the Employee Experience, employees feel heard and taken into account by management and board.
Thanks to the flexibility that the digital transformation in HR brings, talents will have motivations to stay within the organization, which benefits both the employee and the business.
The result of all this is productivity, the improvement of internal communication and the stimulation of teamwork and, on occasions, the harmonious integration between departments.
With this in mind, it is time to show how to carry it out.
How to apply digital transformation in HR?
By digitizing talent recruitment, monitoring, training and retention processes, you will be able to leave behind analog tasks, based on trial and error, unnecessary meetings and wasted opportunities.
If you want to start digitally transforming the human resources department, follow these tips:
Analyze your operations and processes
It is important to evaluate how and with what your company’s team works, in addition to determining the impact that a change in routines will have for them.
The first thing is to identify the critical processes and establish an order of priorities. After this, it is time to think about what digital tools or procedures can speed up these tasks and generate greater productivity.
For example, using the cloud for document storage is a good way to start. What requires digitizing those files that are important and relevant to the company and start producing the new ones that way.
Eliminate paper and unnecessary steps
HR tasks in the past implied the use of paper, for example, for recruitment processes. An important step is to understand that the less unnecessary bureaucracy there is, the more efficient it will be.
Change the processes that involve paper, create faster and more efficient work routines. With digitalization you will be able to review the information faster, and deliver results much closer to excellence.
Adopt administrative management technologies
This step is one of the most important, having tools such as the electronic signature, your HR department will have at its disposal a platform to manage, update, view and search for documents in a simpler and more concrete way.
This also provides facilities to transmit and send documents, to be reviewed on any device. At the same time, it allows you to approve and accept agreements remotely without the need to wait for an on-site manager or officer to sign off, speeding up administrative tasks.
As you can see, incorporating digital transformation in HR is essential. It is necessary to have an open mind to change and generate the internal conditions with your work team so that they can be adopted as quickly and efficiently as possible.
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